In today’s rapidly changing environment, a bank’s operations center is even more important than ever before. To be competitive and to offer superlative products and services to customers, awareness of technology and the importance of keeping systems current and efficient is crucial. The 2018 SCBA Bank Operations Conference will present a myriad of topics from today’s experts to meet this ever-present challenge.
9:00 a.m. – Registration and Trade Show
Coffee and Pastries
Please visit the exhibitors’ tables to be eligible for door prize drawings.
9:30 a.m. – Business Session
9:30 a.m. – Opening Remarks
Tiffany Platt Suggs, Chairman, SCBA Bank Operations Committee and Senior Vice President, Director of Branch and Deposit Operations, South Atlantic Bank, Myrtle Beach, SC
9:35 a.m. – Payments Fraud Trends: The Avoidance of Battling Today’s Crime with Yesterday’s Controls
Terri Sands, CAMS, Audit, AAP, At Risk Adult Crime Tactics, (ACT) Specialist, Founder, Secura Risk Management, Atlanta, GA The level of inherent fraud risk in the payments arena varies significantly across financial institutions; however, regulatory scrutiny has significantly increased as fraudulent attacks have become a standard course of business and a more normalized occurrence among financial institutions and companies. Debit card, check fraud, wire fraud, ACH fraud and cybercrime that stretches across multiple payment channels continues to be an ongoing persistent threats. Industry stakeholders are strategically planning to move payments faster and financial institutions are now faced with how to mitigate potentially faster fraud in a sustainable environment. How do financial institutions mitigate payments risks while still competing for business in today’s environment? This session will focus on controls within your financial institution to mitigate specific payments threats and also go beyond those controls and outline strategic organizational structure and cultural controls required to handle the evolving risks we face.
10:50 a.m. – Networking Break and Trade Show Open-Please visit the exhibitors’ tables to be eligible for door prize drawings.
11:10 a.m. – Introduction to Virtual Currencies
Albert G. Giangregorio, Special Agent, HSI Liaison to FinCEN, Department of Homeland Security, Immi gration and Customs Enforcement, Homeland Security Investigations, Washington DC
Special Agent Giangregorio will share his extensive knowledge he has gleaned through his work with Homeland Security Investigations where he is responsible for the Illicit Digital Economy Program. He serves as the agency liaison to the Financial Crimes Enforcement Network (FinCEN). Bitcoin and Blockchain will be discussed.
12:30 p.m. – Luncheon
1:30 p.m. – Mobile Banking: Security and Trends
Fellen Yang, Senior Manager of Risk Advisory Services, Elliott Davis, LLC, Charlotte, NC
As consumers are embracing mobile device in their day to day lives, how do the financial institutions manage threats, vulnerabilities and the growing security concerns, and what are the current and future regulatory expectations? This presentation addresses some of the security concerns and suggest ways to manage risks in the growing trends.
2:15 p.m. – Vendor Management
Over the past several years, managing third-party vendor risk has required greater attention from bankers. On a daily basis, cyber-related incidents and contingency plan failures occur, involving serious to sometimes critical incidents that may have significant impact on your bank. As a result, bankers have devoted more resources to vendor risk management, integrating vendor management oversight into their critical processes. Therefore, it should be no surprise to anyone that the adequacy of vendor risk management is a top concern for bankers and regulators. Attendees will learn how to address many vendor management issues in this session.
3:00 p.m. – Panel Discussion –Regulatory Update and Hot Topics for the Bank Operations Officer
Panel Moderator: Zach Duke, Executive Vice President of Business Development, Safe Systems, Alpharetta, GA
Benjamin D. Aiken, Senior Examiner, Federal Deposit Insurance Corporation, Charlotte/Columbia SC Field Office
Michael F. Brandyburg, Examiner III, South Carolina Board of Financial Institutions, Columbia, SC
Katie Reeder, CAMS, CRCM, National Bank Examiner, Charlotte Field Office, office of the Comptroller of the Currency, Charlotte, NC
Representative from Federal Reserve Bank of Richmond
3:50 p.m. – Closing Remarks and Door Prize Drawings
4:00 p.m. – Conference Adjour