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Business Continuity: Getting Creative in Times of Crisis 

One thing that has become abundantly clear during this pandemic is that we are all finding new ways to continue being effective at what we do. Whether at home or at the office, personal or business, we’re adjusting to a new normal and making the best of it. Although some may feel it’s the worst time to make changes, in times of crisis we are forced to see things from a different angle; that’s when we start to get creative.

Forced into the Cloud

The at-home workforce is now stabilized and has taken a big leap into the cloud. The transition to remote solutions was a swift one, with many providers taking the lead on getting users established, trained and comfortable in their new seat. This transition was a make or break for many organizations, particularly those who partnered with a communications provider who themselves were not prepared for the duration and limitations of the Coronavirus pandemic.

Communications is not just about voice like Cloud PBX, it’s about video, and messaging and all the ways users want to collaborate by integrating each of these channels.

Working with a Trusted Advisor

Prior to the COVID-19 outbreak, less than 15% of our customers had more than half of their team working remotely full-time. Today it’s a very different picture; whether they are going in the office a day or two a week or not at all – one thing we know for sure is that the landscape is forever changed. And for your IT team, this means a change in the way they service and support their users over the long-term.

As a trusted solution provider, we are constantly on the edge – working toward what’s next and how we are going to bring new technologies to our customers so they can become more flexible, more productive and ultimately more successful. It’s our job to educate and inform you, advise and recommend, and offer options that make sense for your unique requirements.

TOLLY ENTERPRISES FAVORS MITEL MICLOUD FLEX OVER SOLUTIONS FROM 8X8 AND RINGCENTRAL

Network Security and Other Considerations

Your workplace is evolving. Maybe a little, or maybe a lot. Either way, you don’t have to go it alone. We partner with a variety of industry-leading manufacturers and developers, allowing us to combine our service and integration expertise with enterprise-level technologies to create an environment (in-house or remote) that allows your team to be agile and responsive. We are here for you with the services, solutions and support you need to overcome the challenges you may be experiencing. This includes:

  • Infrastructure Design
  • Data & Voice Network Security
  • Consistency of Tools, Apps and Devices
  • On-Site & Virtual Support
  • Storage & Back-Up
  • Implementation & Support

MiCloud Flex Brochure

With MiCloud Flex, you can bring unified, mission-critical communications into the cloud for increased efficiency, simplicity, and mobility. Designed for large enterprises and organizations that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability, and security.

Explore Your New Normal

CNP Technologies is out in full force, providing uninterrupted service to our customers – and getting creative when we need to be. This includes virtual meetings, remote desktop support, and managed services to keep your business running smoothly and without interruption. Business continuity is our business, and we’re here to help ensure you can continue to successfully support your business and your customers. Contact us today to get the help you need.

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