Proudly serving Nashville
CNP Technologies is your trusted local Mitel Support and consulting partner in the Nashville, TN area. As your preferred Mitel consultant, we are your one-stop shop for all things related to your business phone systems. Contact us today to speak to a Mitel consultant.
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B2B Mitel Connect Support
Communication is essential for the operations and growth of a business. As such, you need to ensure you have secure and reliable communication systems. This ensures that employees can: Coordinate with maximum effect. Keep in touch with current and prospective clients. As technology advances, it creates new mediums and opportunities to communicate. Thus, a solution that integrates all platforms becomes a valuable tool.
Mitel unified communication systems can help with this. In so doing, it helps improve workplace productivity and efficiency. By becoming better connected, your teams can get more done.
At CNP Technologies, we provide B2B Mitel support and consulting services in the Nashville, TN area. We’ll partner with your company to design, implement, and roll-out an approachable communications solutions.
What is Mitel Connect?
Mitel is a business communication system. It offers VoIP telephony systems across enterprise-level companies and SMBs. The Mitel phone systems unify company-wide communications in a single dashboard. Moreover, they’re user-friendly, making them even more appealing.
Mitel helps organizations unify their communication. This includes VoIP, video conferencing, instant messaging, mobility, and devices. We appreciate that every business is different. Technology infrastructures offer different configurations. As such, the mode of use varies between organizations, hence varying results in communication.
Advanced collaboration tools such as audio and web conferencing, instant messaging, desktop sharing, and point-to-point videorn
Personalized call routing and call handling for both mobile and office devicesrn
Specialized apps and features including emergency notification, voicemail to text, enhanced paging, and integrated call recording
Why Choose CNP Technologies
Let’s face it, for any business to thrive, communication systems need to be efficient. But that’s easier said than done. As your Mitel support and consulting company, we’ll help you achieve this.
Our services are holistic. This allows us to be your one-stop shop for business phone system solutions. Beyond assistance with implementation, you’ll have access to our skilled Mitel support team.
We offer tech support for all Mitel and Mitel Connect products. This includes replacing critical hardware and software upgrades. In addition, we also provide prompt personal customer care and support 24/7.
Mitel phones and VoIP phones come in a wide range of options. Each offers unique capabilities to cater to the varying communication needs of businesses. The first step in setting up an efficient communication system is choosing the right infrastructure.
We understand that you do not have the necessary expertise to determine which one best suits your needs. As such, your Mitel Connect consultant will help you choose.
As a brand, we believe in enabling our clients to succeed by ensuring your communication systems are always in peak condition.
Once your system is up and running, we won’t sit back and wait for you to call with an issue. We will proactively monitor it to ensure it’s running smoothly. In so doing, the likelihood of errors occurring reduces.
Part of the modern business ecosystem is ensuring you are in operation at all times. Since you can’t dictate when emergencies occur, our services are available all day, every day throughout the year. So, whether it’s early in the morning or late at night, we’ll have someone ready to assist you.
Mitel Connect is an advanced communication solution. However, your team will not capitalize on its full capabilities if they do not know how to use them.
Our Mitel Connect consulting services also include training. We’ll formulate a training plan and schedule to ensure you use the system to its full extent.
A Mitel Connect Consultant will perform a health check of your Mitel environment from time to time. This is done to ensure it runs smoothly and meets your growing needs.