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CNP Remote Desktop Support
CNP Technologies uses a remote support agent to securely connect to our customers' servers and pc's to perform diagnostics and troubleshoot technical issues.
Please be sure you have already spoken with a CNP Engineer prior to joining a support session.
Chat Support Request
Support engineers are available for chat between 8:00 am and 5:30 pm EST Monday through Friday.
Online Support Request
***** PLEASE NOTE *****
Online Support Tickets are for NON-URGENT support requests only and are queued with low priority. RESPONSE TIME MAY NOT BE SAME DAY.
For urgent, service affecting requests, please call 888-973-3737 (or 704-927-6600) and follow the prompts.
To submit a NON-URGENT request for service, please complete the form below: