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Customer Service

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CNP Remote Desktop Support

CNP Technologies uses a remote support agent to securely connect to our customers' servers and pc's to perform diagnostics and troubleshoot technical issues.

Please be sure you have already spoken with a CNP Engineer prior to joining a support session.

Chat Support Request

Support engineers are available for chat between 8:00 am and 5:30 pm EST Monday through Friday.

Online Support Request

***** PLEASE NOTE *****

Online Support Tickets are for NON-URGENT support requests only and are queued with low priority. RESPONSE TIME MAY NOT BE SAME DAY.

For urgent, service affecting requests, please call 888-973-3737 (or 704-927-6600) and follow the prompts.

To submit a NON-URGENT request for service, please complete the form below: