CNP Remote Support
CNP Technologies uses Citrix OnLine's GoToAssist technology to securely and remotely connect to our customers servers and pc's to perform diagnostics and troubleshoot technical issues.
Please be sure you've already spoken with a CNP Engineer prior to joining a support session.
Online Support Request
Online Support Tickets are for NON-URGENT support requests only. For urgent, service affecting requests, please call 888-973-3737 (or 704-927-6600) and follow the prompts. To submit a NON-URGENT request for service, please complete the form below:
CNP Spam Filtering
To check your message center and modify spam filtering settings
CNP VoIP Testing
Download NetAlly testing agent for network VOIP analysis.
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Events
May 17, 2012
Online Event- ShoreTel Administrator Training Webinar - Extending the ShoreTel System with Custom Applications
Online Event- ShoreTel Administrator Training Webinar - Extending the ShoreTel System with Custom Applications
May 24, 2012
Online Event- How Do You Handle Call Accounting & Workgroup Reporting? webinar presented by @CommJune 7, 2012
Online Event- UnComplicate Unified Communications with ShoreTel- webinar presented by CNP TechnologiesJune 12, 2012
Online Event- Introducing ShoreTel Cloud Services- Webinar presented by M5- ShoreTel's Cloud Division
