When the pandemic struck, organizations worldwide had to send their employees home. Remote work became the standard (and has continued to be) and leaders invested billions in new technologies to support their business, staff, and customers.
Business continuity and digital transformation are now primary focus for many companies as they consider how the pandemic has shaped their current infrastructure and how to best prepare for the future. This has led to mass purchases of new web conferencing software, collaboration software, and other tools.
What these business leaders don’t know, what you may not know, is your phone systems let you down.
Read this guide to learn why it’s time for an update to your phone system so these features are already standard, and you’re better prepared in the case of a catastrophic event: