Contact us today: (888) 973-3737    |    info@cnp.net

__CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"62516":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"62516":{"val":""}},"gradients":[]}}]}__CONFIG_colors_palette__
Support / Live Chat 
CNP-Technologies-Logo

Managed Services

Supporting your business every step of the way

CNP Managed Services

Get total peace of mind knowing CNP’s Managed Services team is taking care of your IT needs.

Managed Security Services

We handle the time-consuming security management so you can focus on your business.

CNP’s managed security services provides the broad security expertise, continuous monitoring, dashboard visibility, and market-leading tools and processes needed keep your data and critical IT systems safe and protected. In addition to full time monitoring and detection, managed security services insure that your organization has the network visibility needed to be protected from the current threat landscape. We maintain a constant line of communication with you and your systems, delivering proactive alerts when questionable activity occurs and robust reporting for seamless enterprise security.

Benefits of hiring CNP to manage your security:

Continuous 24/7/365 oversight of your enterprise security, without the investment in in-house manpower or technology. Early threat detection and response: CNP’s expert managed security services have the ability to stay ahead of today’s modern and rapidly evolving cyber-attacks that can lead to continual, unique threats to your enterprise security. Swift threat mitigation and disaster recovery: An unmatched expertise on addressing threats that may arise and recovering quickly from any incidents or disasters.

Managed Systems Admin

CNP’s Managed System Admin Services help with the administration of enterprise IT and communications systems. Our services include application performance management (APM), which offers maximum productivity through event correlation, system automation, and predictive analysis. Centralized management has a time and effort trade-off that is related to the size of the company, the expertise of the IT staff, and the amount of technology being used:

CNP’s systems management may involve one or more of the following tasks:

  • Active Directory Monitoring / Maintenance
  • Security and Identity Management
  • User Account Moves, Adds, and Changes
  • Hardware inventories
  • Server availability monitoring and metrics
  • Software inventory and installation
  • Anti-virus and anti-malware
  • User's activities monitoring
  • Application Whitelisting
  • Capacity monitoring
  • Vulnerability management
  • Network capacity and utilization monitoring

Managed Help Desk

CNP’s Managed Help Desk provides tiered support to end-users addressing all things desktop to data center. Our help desk services will enable you to recoup lost productivity due to slow computers, equipment failures, connectivity issues, or any other tech woes impacting your team’s productivity and efficiency, minimizing downtime. We’ll install system updates, implement new technology, and carry out advanced security measures to reduce the risk, cost and complexity associated with your enterprise IT.

Remote technical support, includes common off-the-shelf software support, via phone or email. Operating System (OS) including OS tune-ups, setting adjustments, temporary and unwanted file cleanup, and installation of Windows® updates and patches.

How CNP's Managed Help Desk can help your business

Point of Contact

Our help desk serves as the primary point of contact for monitoring incidents, addressing user requests, and provides a channel between other service management functions and the user community.

Issue Management

CNP's help desk plays an active
role in capturing change requests, managing software licenses and assisting with issues and problem management.

Save Time and Money

CNP's help desk experts can help avoid hiring and the manpower expense while saving time without the need for ongoing costs of training and recruiting.

Improves Scalability

CNP's Managed Help Desk can help you scale more quickly by adding skills and the technical expertise your team does not currently have.

Insights

Need help managing your mission-critical IT systems?

Reach out to our experts for a free assessment
of your current IT systems needs