Mitel Training Webinars
Join us to learn about a variety of topics that are essential to Mitel system administrators and end-users.
CNP's Training Webinars provide training on a variety of topics that are essential to Mitel system administrators and end-users. Webinars occur bi-monthly and topics change each session. Generally, sessions last an hour and a half beginning at 10:00am.
Check out dates and details below to find the sessions that interest you and to register:
Past Events:
Date: Feb. 15, 2022
Time: 10am EST
Mitel Admin Training Webinar: Trunking and Call Quality Troubleshooting
Trunking
- Analog Trunks: Mitel Switches needed, Physical connections, Faxing
- PRI: Mitel Switches needed, Physical connections, Limited to channels, Allows DID/DNIS routing, Can control outbound caller ID
- SIP: Equipment needed, can be virtual, SIParator depending on carrier, Expand and contract per carrier, Allows DID/DNIS routing, Can control outbound caller ID
Date: Jan. 12, 2022
Time: 10:30am EST
Mitel (previously ShoreTel) End User Training Webinar
Details TBD.
Date: Dec. 14, 2021
Time: 10am EST
Mitel Admin Training Webinar: Backups – Antivirus – DVS
Training will cover the below in-depth:
- Backups: HQ server, DVS, V Switches, ECC, VMWare backups, Demo with Configuration Database
- AntiVirus/Malware/Firewall – HQ and DVS
- DVS – Distributed Voicemail Server
Date: Nov. 10, 2021
Time: 10:30am EST
Mitel (previously ShoreTel) End User Training Webinar
Details TBD.
Date: Wed., Oct. 20, 2021
Time: 10am - 11:30am EST
Mitel (previously ShoreTel) Mitel Admin Training Webinar
MiVoice Connect Reporting lead by Gary Burdell.
Date: Thurs., Sept. 2, 2021
Time: 10:30am - 12pm
Mitel (previously ShoreTel) End User Training Webinar
The End-User Training webinars cover the ins and outs of the MiVoice Connect Client for basic end-users, presented by the UC Engineers at CNP Technologies.
Date: Wed., Aug. 18, 2021
Time: 10am - 11:30am EST
Mitel Admin Training Webinar
MiVoice Connect Director Basics, a Mitel Administrator Training Webinar lead by Gary Burdell.
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